Terms & Conditions

These are the terms and conditions on which Green Triangle Electronics (ABN 43 008 187 497) (“we” or “us” or “our”) is willing to trade with you. Any variation to these terms and conditions must be in writing and signed by an authorised officer of Green Triangle Electronics.

Your Acknowledgement

You acknowledge agreement with these Terms and Conditions of Sale by the placement of an order to purchase product from this website.

All goods are supplied on these terms and conditions only. Previous dealings shall not vary or negate these terms and conditions in any respect.

Return or Exchange of Goods

We will gladly refund or credit goods returned within a reasonable time (generally 14 days) provided the goods are in original condition, current version and not a special order, hardware, peripheral or clearance item. Otherwise, we will make our best effort to arrange exchange with the manufacturer or accept the goods back for resale. In this case, if the return is authorised by us, a restocking fee of up to 25% may apply.

Please note that where the plastic seal or shrink wrap of a software package is broken the return or exchange cannot be accepted due to copyright and licensing restrictions unless faulty or defective. In this case we will help you obtain a working copy. Also "special order" goods are goods that are not in stock at the time of an order and therefore especially ordered to meet your order.

Return or exchange of computer hardware and peripherals is sometimes not possible due to third party constraints on us (unless faulty). Please confirm with us prior to purchasing as to whether a computer hardware or peripheral item is returnable or exchangeable.

Right of refusal for the return or exchange of products is at our discretion, except where the Trade Practices Act of Australia makes allowance. A restocking fee of up to 25% may apply to returned goods.

Warranty Information

All products sold by us are covered by the manufacturers' warranty that accompanies the product. We make no additional or independent warranty. We do not warrant the performance, compatibility, integrity, merchantability and fitness for a particular purpose of any product, but merely pass through to you whatever end-user warranty the manufacturers or software publishers provide with their respective products.

Please Note: Due to restrictions placed upon us by the manufacturers, hardware that is defective on arrival can generally be exchanged if we are notified within 7 days of invoice. Otherwise, the manufacturer's warranty process must be followed.

Delivery of Goods

We place great importance on the fast and reliable delivery of your orders, however please note that delivery times are estimates only and we shall not be liable for delays.

 If you fail or refuse to take delivery of the goods, then in addition to all our other rights and remedies, you shall be liable for all loss and damage (including consequential loss and damage) suffered or incurred by us as a result thereof and we, at our discretion may charge a restocking fee of up to 25% of the purchase price.

The goods shall be at your risk at the point of delivery. You, upon taking delivery of the goods, shall immediately examine the goods and give written notice to us of any defect within five (5) days of such date, failing which the goods shall be deemed to have been delivered in good order and condition and accepted by you.

Title of Goods

The goods shall remain our sole and absolute property as legal and equitable owner and you shall hold such goods as bailee only until such time as you shall have paid the full price. You shall be liable to us in respect of any loss or damage to the goods during such bailment.

Payment

The price shall be paid by you in full without any deduction in respect of any claimed set-off or counterclaim (including any such set-off or counterclaim on account of any delay on the part of us in delivering any part of the goods) on or before the payment date.

In addition to any other rights or remedies in the event of your default hereunder, we shall be entitled:

• To charge and recover costs incurred for the collection of payment (such as but not limited to collection agency fees and legal costs), cheque dishonour fees, interest at the current bank overdraft rate plus two per cent per annum from the due date for payment until payment in full;
• To immediately and without notice retake possession of the goods (and for such purpose you irrevocably licence us, our employees, contractors, servants or agents to enter upon the premises at which the goods are located to so retake possession) and resell the goods after seven (7) days written notice to you and thereafter recover from you any amount by which the resale price is less than the price agreed to be paid by you, together with all costs and expenses suffered or incurred by us as a result of your default;
• At our sole discretion charge a restocking fee of up to 25% of the purchase price.

Errors and Omissions

We work hard to offer you the most competitive pricing and accurate product information. Because of the dynamic nature of this industry (e.g. vendor price changes and other variables beyond our control), prices, promotions, versions and availability advertised are subject to change without prior notice. Please be assured of our every effort to ensure accuracy, however the documents and graphics published may contain technical inaccuracies or typographical errors. We make no representations about the suitability of this information; it is provided "as is" without warranty of any kind. If an error is made or a product is listed at an incorrect price, we shall maintain the right to refuse or cancel any orders placed. If the order has been confirmed and charged to your credit card, we shall immediately issue a refund.

Limitation of Liability

We shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit or opportunity, even if we have been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.

Subject to any applicable Commonwealth or State legislation, our liability for any such breach shall be limited, at our sole discretion, to any of the following:

• Replacement of the goods or any part thereof;
• Supply of equivalent goods or any part thereof;
• Repair of the goods or any part thereof;
• Payment of the cost of replacing the goods or acquiring equivalent goods or any part thereof;
• The payment of the cost of having the goods or any part thereof repaired; or
• Refund of the goods upon return.

All Sales Made in South Australia

All sales shall be deemed made in the state of South Australia, Australia, regardless of your location. You agree that any dispute with us shall be brought by you exclusively in the state or federal courts situated in the State of South Australia.

Backorder Cancellation Policy

Please send all backorder cancellation requests to our sales email address or phone us. Except for "special orders", an order may be cancelled before it has left our warehouse with no cancellation fee. If the order has left our warehouse, a fee may apply to cover courier and restocking costs.

General

In the event any section or portion of a section of these Terms and Conditions of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms and Conditions of Sale, and the remaining terms shall continue in full force and effect.

Changes to Terms and Conditions

We may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time an order is placed.